Privacy Policy

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CallMeAI Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant copyright laws.

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number)
• Usage data (IP address, browser type, pages visited)
• Audio recordings of phone calls (for quality assurance and training)
• Information provided during interactions with our AI systems

We collect information through:

• Direct interactions with our website and AI systems
• Automated technologies such as cookies and server logs
• Third-party sources (e.g., social media platforms, public databases)

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit permission
• Contract: To fulfill our contractual obligations to you
• Legitimate Interests: To improve our services and conduct business operations
• Legal Obligation: To comply with applicable laws and regulations

Your personal data may be used for:

• Providing and improving our AI-powered services
• Personalizing user experiences
• Analyzing usage patterns to enhance our systems
• Responding to inquiries and customer support
• Marketing and promotional activities (with your consent)

We may share your data with:

• Service providers and subcontractors
• Legal and regulatory authorities when required by law
• Business partners for joint promotional activities (with your consent)

Data transfers outside the UK will only occur with appropriate safeguards in place.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (in certain circumstances)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Our AI systems are trained on lawfully accessed data in compliance with UK copyright laws. We respect intellectual property rights and have implemented measures to ensure our AI usage aligns with current and upcoming regulations.

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

If you have any questions about this Privacy Notice or our data practices, please contact us at:CallmeAI Ltd
Email: info@callmeai.com
Last Updated: January 29, 2025